Stakeholder Categories, Key Concerns, Communication Channels, and Response Methods
The Company is committed to pursuing sustainable development and actively fulfilling its corporate social responsibility. We establish transparent and effective communication channels with stakeholders to promptly understand and respond to issues of concern. Through ongoing stakeholder engagement, we continuously review the effectiveness of our corporate social responsibility initiatives and improve relevant policies and systems.
In addition to maintaining regular interactions with stakeholders through various channels in the course of our daily business operations, the Company provides contact information on its corporate website for the Investor Services Contact, Personal Data Protection Contact, and Sexual Harassment Complaint Channel. These channels serve as communication mechanisms between stakeholders and the Company. Dedicated personnel are responsible for managing the communication mailbox and, based on the nature of each inquiry or issue, forwarding it to the appropriate responsible department for handling and response.
The Company reports its communications with all stakeholders to the Board of Directors at least once a year.
| Stakeholder Groups | Key Concerns | Communication Channels, Response Methods, and Frequency | 2025 Stakeholder Engagement Performance |
| Employees | 1. Labor-Management Relations 2. Occupational Health and Safety 3. Diversity and Equal Opportunity 4. Compliance with Social Laws and Regulations 5. Personal Data Protection Act 6. Sexual Harassment Complaint Channel |
1. Contact Person: Ms. Yueh-Chin Chen, Vice President E-mail: jan_chen@hotron-ind.com Tel:+886-2-2792-8558(ext 280) 2. Communication Frequency: Weekly regular plant affairs meetings, monthly work progress meetings, and quarterly labor-management meetings. 3. Employee Health Examinations: Subsidies for regular employee health examinations are provided once every three years. 4. Occupational Health and Safety: Implementation of occupational health and safety initiatives and related activities during the year. |
1. In 2025, four labor-management meetings were held, along with 49 plant affairs meetings from January through November. 2. Employee Health and Safety: Regular disinfection of the work environment, provision of personal protective equipment, annual workplace environmental inspections, drinking water quality testing, annual inspections of special equipment, and the implementation of environmental protection and safety facilities. 3. Employee Education and Training: Three-level safety training for new employees; implementation of an annual training plan on a monthly basis; emergency response drills; training for special equipment operators and safety personnel; and chemical handling personnel training. 4. A company-wide employee gathering was held on May 28, 2025. |
| Customers | 1. Highly Competitive Products and High-Quality Services 2. Environmental Issues |
1. Contact Person: Ms. I-Hsuan Chang, Director E-Mail:tacomi_chang@hotron-ind.com Tel:+886-2-2792-8558(ext 237) 2. Participate in various technical seminars and exhibitions on an as-needed basis. |
1. Overseas Expansion in Vietnam: Successfully established an overseas manufacturing presence in Vietnam and developed new business opportunities in the international market. 2. Automation and Production Efficiency: Expanded automated production lines to enhance consistent product quality, optimize capacity utilization, and achieve economies of scale. 3. Global Market Position: Maintained a Top 3 global market share ranking in the wire and cable industry. |
| Suppliers | 1. Legal and Fair Trade 2. Supplier Counseling 3. Supplier Management Policy (See attached file for regulations) |
1. Contact Person: Ms. Yueh-Chin Chen, Vice President E-Mail:jan_chen@hotron-ind.com Tel:+886-2-2792-8558(ext 280) 2. Audit and counseling of two suppliers per month. 3. Sign Environmental Commitment and Integrity Commitment (at any time). 4. Provided products must pass inspections by recognized third-party laboratories. |
1. 100% of key suppliers signed the Declaration of Non-Use of Conflict Minerals. 2. 100% of key raw materials passed RoHS/REACH international restriction requirements upon inspection. 3. 0 customer complaints due to violations of restricted substances. 4. 100% completion in promoting RBA/ESG concepts and management principles to suppliers. 5. 100% completion of the annual audit plan for key suppliers (8 suppliers in total). Two companies had employee working hour issues; they have been notified and requested to improve. Regular follow-ups will be conducted. |
| Investors (Shareholders) and Media | 1. Economic Performance 2. Market Image 3. Labor-Management Relations 4. Environmental Regulatory Compliance 5. Social Regulatory Compliance 6. Product Responsibility Regulatory Compliance |
1. Spokesperson: Ms. I-Hsuan Lu, General Manager E-Mail:robert_lu@hotron-ind.com Tel:+886-2-2792-8558(ext166) 2. Deputy Spokesperson: Ms. Hui-Min Wu, CFO E-Mail:jenny_wu@hotron-ind.com Tel:+886-2-2792-8558(ext 200) 3. Annual Shareholders' Meeting held once a year. 4. Material information is published synchronously and in real-time on the Market Observation Post System (MOPS) of the Taiwan Stock Exchange. |
1. The Annual Shareholders' Meeting was held on May 28, 2025. 2. As of November 30, 2025, 46 major announcements in Chinese were published. |
| Professional Ethics | 1. Anti-Corruption 2. Ethical Corporate Management 3. Whistleblowing System (Article 21 of the Ethical Corporate Management Best Practice Principles, see attached file for regulations) |
Dedicated Line: +886-2-2792-8516 Mailing Address: To the Dedicated Whistleblowing Unit, 5F, No. 169, Xing'ai Rd., Neihu Dist., Taipei City 114 |
1. In 2025, completed the 3-hour annual education training on ethical management and integrity commitment, with 100% of post-training test scores exceeding 80 points. 2. As of December 31, 2025, 0 complaint cases were received. |